General Shipping Information Goods are shipped F.O.B. Origin. Divesafe.net insures all goods in transit unless otherwise instructed by the buyer. In Stock Items “In Stock” items generally ship 24-48 hours from receipt of order. Domestic Shipments Goods are shipped in standard commercial packaging via UPS Ground. Alternate shipping methods and/or freight carriers should be specified at time of order. Export Shipments Export documentation and standard packaging for international ocean or air freight is provided at no additional charge. Export customers are encouraged to advise their freight forwarder/agent as well as provide special markings and instructions at time of order. All inland and international freight charges/services to go collect. Special packaging requests such as crating and pallet expense may be passed on to the buyer. Damaged Goods Delivery to the carrier constitutes delivery to the buyer. It is imperative that claims for missing or damaged merchandise be filed with the carrier within seven days of occurrence. Therefore, if Divesafe.net insured your shipment, please notify us immediately concerning damaged equipment, packages, or miss-shipments. Refused Shipments Refused shipments may carry a minimum restocking charge of 25% plus incurred freight and storage costs. Refused C.O.D. shipments may require cash in advance on future orders.